Read Recent Reviews
As you read testimonials from those who have experienced care at Sycamore Trails Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!
All Reviews
24 reviews
Super great pt and ot rehab staff! Kitchen staff sucks. I ask for substitutions cause im allergic to tomatoes but the keep giving me food with tomatoes or they pick it off and I get blisters on my face and in my mouth. Its in my file and I’ve told them with each sub request cause I write it down on paper for them every day. The don’t honor my request most of the time. Its annoying. When they do this I hardly have anything to eat plus its on a plate with tomatoes = im getting blisters. It’s so bad I have to apply hydrocortisone cream on my face several times a day now. Most of the nurses and aids are nice. Sometimes you have to ask for ice water &?nmalot. And set alarms at at night for pain meds so I can stay ahead of yohuhbb;b
Business response 9 days ago
Business response 27 days ago
Business response 27 days ago
Beautiful and clean facility!
Business response 28 days ago
Business response 28 days ago
Beautiful center with caring staff!
Business response 28 days ago
Business response 28 days ago
I have never been in a nursing facility so polished polite and prepared to serve and it was 6:32pm when I arrived to see #405. Usually that shift is lazy unfriendly (at other nursing homes that I have experienced) and non cordial. It was beautiful with beautiful acting staff. My mom just died at Laurels of Kettering so it was refreshing for me to see a place like this after that experience. God bless you all – keep up the good work. Rev Daria Dillard Stone, The Servant ⭐️❤️🙏🏽
Business response 41 days ago
Sycamore trails took care of my Uncle Roger during his final days of life. They did a wonderful job, he was always clean and tended to. While his family was there, they took care of us as well, they would often check to see if we needed anything. A special shout out to his aide Amirrah, we absolutely loved her!! She swooped right in with various distraction techniques when he started wandering and as he declined she easily transitioned to making sure he was comfortable. We thank you all so much for your kindness and care!!
Business response 41 days ago
We had a fantastic experience with Sycamore Trails during my father-in-law’s stay here. The facility itself is top-notch and the staff is incredible. They are so kind and attentive. They made sure he loved his stay from start to finish. It’s stressful to find a place you can trust loved ones to and this one is it. I highly recommend them to anyone looking for the best in care for their loved ones.
Business response 2 months ago
Business response 3 months ago
Worst place to go or entrust the care of your family members. They rarely change the bedding or offer a shower. If you are diabetic, they feed hi carb meals. Stay away from this facility!!!;
Under new leadership, I have seen substantial positive changes in this facility and its care. It recently had a survey completed by the state and recieved zero citations. This is a testament to the standard of care, cleanliness, and customer service you can now come to expect under the new ownership.
I recently toured this community and it is a very nice building inside and out! I’ve seen such a positive change under new ownership! Great job to the entire team!
My father was here for a short term rehab stay after a fall at home. He was very weak and barely walking when he admitted. At the end of his stay he was able to walk around the facility and discharge home. He genuinely enjoyed the staff and the caring and compassion they showed.
New renovations and under new management, great place to check out for your loved ones!
This facility is recently under new leadership and undergoing staffing changes. I can tell they are working hard to shift the culture in the building and create positive change. I trust the leadership to follow through and can tell they really care about the residents.
If I could rate this nursing home a “0” I most definitely would, because it does not deserve a 1 star review. My loved one has been a resident here for a long time now, and it was never great from the beginning but now in 2025 it has turned into a pigsty. My loved one is losing weight by the weeks, there is no way that the staff is making sure that they are properly being fed or teeth getting brushed or even a shower. They can not walk or really feed themself. The room is always smelling like urine and always in total complete disorder so it definitely has to be confusing for my loved one. I wonder if there is a cleaning crew. There are times when a family member is there and the food is just sitting there for hours at a time more so a prior meal. There have been times they are not dressed just sitting in a depend and tshirt I call that DISRESPECTFUL just as DISRESPECTFUL as nursing homes taking away everything a person owns to live there to get treated INADEQUATELY. That’s disheartening. I know nursing home staff can be a bit scarce but however the treatment that MY LOVE one is receiving is UNJUSTIFIABLE.
Business response 10 months ago
This facility has gone in a downward spiral over the years. When it comes to care for the residents and the upkeep of the facility it is below the bare minimum. We chose this facility for our loved one because at one time it was above average the decline in which we’ve had to witness is extremely disheartening. There seems to be an extremely high turnover rate with staff or lack of staff. There’s no consistency in how things are managed throughout the facility and there’s never any answers given to us that make sense. We are supposed to trust the facility to take some sort of pride in there positions and that’s not the case most of the time. There’s residents who aren’t being treated properly and they’re unable to manage basic daily acts alone. The things that we’ve complained about aren’t unreasonable but there’s still no resolution. We believe that all the residents should be treated with respect and dignity and if it were at all possible for us we would have moved our loved one but unfortunately that is not possible at this time. I would not recommend this facility because of the things we’ve been through with our loved one and things we’ve witnessed. I hope this helps anyone seeking proper care.
Business response 10 months ago
Poor food quality, girlfriend not eating for a week and they didn’t seem to care! Was on oxygen leaving hospital but not here for a week! Therapy hit and Miss but that was reason she there
Business response 10 months ago
Business response 10 months ago
Business response 12 months ago
Loading…
Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.
